| At Silver-Maille, we understand that buying anything over the Internet is often "sight unseen", and this can sometimes lead to disappointment. As a result, we offer a 14 day return policy if you are at all unhappy with your purchase. Simply email with your intent to return the item, with a reason you are unhappy, and post it back to us using registered mail (the post mark must be stamped within 14 days of receipt of the item). The item must be in the EXACT condition in which it was sent, including any accessories and packaging. We will exchange or give you a store credit for the full value of your original order (excluding postage for international orders). If you order the wrong size jump rings, just include a note in your package and we will exchange them for the correct ones (excluding 9ct gold rings). Rings must be unused We will offer a full refund on faulty items only. Guarantee
We offer an unlimited lifetime warranty on all products purchased from
Silver-Maille. Repair or replacement. Does not include
deliberate damage or watch faces. | 
